1. Who we are and what this policy covers
This website, picksol.org, is operated by Axiom Labs LLC ("Picksol", "we", "us"), a limited liability company registered in the State of Wyoming, United States, with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801, USA. Picksol is a trading name of Axiom Labs LLC.
This policy explains how we handle personal data in connection with this website, the inquiries we receive through it or by email, and our business communications. Where data protection laws such as the EU or UK General Data Protection Regulation ("GDPR") apply, Axiom Labs LLC is the controller of the personal data described in this policy. Services provided by partner financial institutions are covered by those institutions' own privacy policies, as explained in section 9. You can reach us about anything in this policy at hello@picksol.org.
2. The short version
- This website uses no cookies, no analytics and no tracking technologies of any kind.
- The only personal data we receive is what you choose to send us, through the inquiry form or by email, plus publicly available business information we may consult when qualifying an inquiry.
- We use it to respond to you, arrange the services you ask about, and send you relevant business communications, which you can opt out of at any time.
- We never sell personal data and never share it with advertisers or data brokers.
- You can ask us at any time what we hold about you, or ask us to correct or delete it.
3. The personal data we collect
Identity and contact data. Your name, work email address, company name, and your role or title if you share it.
Business profile data. The selections and details you provide about your business: industry, risk category, expected monthly volumes, the solutions you are interested in, and any information about licensing, current providers or target markets you choose to include.
Correspondence. The content of emails, messages and calls between you and us, and our notes of them.
Technical data. Our hosting provider automatically records basic technical data about website visits, such as IP address, browser type and request timestamps, in server logs used for security and operating the service. We do not use this data to identify visitors.
Publicly available business data. When qualifying an inquiry we may consult public sources such as company registers, your company's official website, and sanctions or watch lists, and record what we find.
We do not collect special categories of personal data (such as health, biometric or political data) or data relating to criminal convictions, and we ask that you do not send us any.
4. How we collect it
- Directly from you, when you complete the inquiry form, email us, or speak with us.
- Automatically, through the server logs described above.
- From public sources, as described in section 3.
5. Cookies and tracking
This website does not set cookies, does not use browser storage for tracking, and does not include analytics tools, advertising pixels, social media buttons or fingerprinting techniques. What you read and click on this website is not recorded by us.
6. How we use personal data, and our legal bases
We use personal data for the following purposes. Where the GDPR applies, the legal basis for each is noted.
- Responding to and qualifying your inquiry, and preparing proposals you request: taking steps at your request before entering into a contract, and our legitimate interest in running our business.
- Arranging services with partner institutions that you ask us to approach: taking pre-contractual steps at your request.
- Managing an ongoing business relationship, including invoicing and record-keeping: performance of a contract, and compliance with legal obligations.
- Operating and securing the website: our legitimate interest in running a safe and reliable service.
- Sending relevant business communications, as described in section 7: our legitimate interest in promoting our services to business contacts, or your consent where the law requires it.
- Establishing, exercising or defending legal claims, and complying with law: our legitimate interests and our legal obligations.
7. Business communications and marketing
If you have inquired about our services, we may occasionally email you about services and developments relevant to your inquiry. We send business-to-business communications only, we do not run consumer marketing, and we do not share your details with third parties for their marketing.
You can opt out at any time by replying to any message or emailing hello@picksol.org, and we will stop promptly. Opting out does not affect emails we need to send to handle an active inquiry or existing relationship.
8. Who we share personal data with
Service providers (processors). Providers who process data on our behalf and on our instructions:
- Netlify (United States): website hosting and server logs.
- Web3Forms: delivery of inquiry form submissions to our mailbox.
- Microsoft 365: our business email.
Partner financial institutions. When we arrange services for you, we share relevant details with the institutions involved, with your knowledge. See section 9.
Professional advisers and insurers. Lawyers, accountants, auditors and insurers, where needed and under duties of confidentiality.
Authorities. Regulators, law enforcement and other authorities, where the law requires or permits it.
Business transfers. If we sell, merge or reorganize our business or its assets, personal data may be transferred to the parties involved under appropriate confidentiality protections, and this policy will continue to apply to it.
We do not sell personal data, and we do not share it with advertisers or data brokers.
9. Partner institutions are independent controllers
When you apply to or contract with a partner bank, electronic money institution, acquirer or payment service provider, that institution processes your data as an independent controller under its own privacy policy and regulatory obligations. This includes the know-your-customer, anti-money-laundering and other compliance checks the institution is legally required to perform, which we do not control. We encourage you to review the privacy policy of any institution you engage with. We remain the controller of our own records of the introduction and of our relationship with you.
10. International transfers
We are a United States company, and our service providers process data in the United States and the European Union. Where personal data protected by the GDPR or UK GDPR is transferred to a country without an adequacy decision, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (with the UK addendum where relevant) or another lawful transfer mechanism. You can request more information about the safeguards applied to your data by contacting us.
11. How long we keep personal data
- Inquiries that do not lead to a business relationship: typically deleted or anonymized within 24 months of our last contact with you.
- Business relationship records: kept for the duration of the relationship and typically up to 6 years after it ends, to meet record-keeping obligations and handle potential legal claims.
- Server logs: kept for short rolling periods managed by our hosting provider.
We keep personal data no longer than necessary for the purposes described in this policy, and you can ask us to delete your details earlier at any time, which we will do unless the law requires us to keep them.
12. Automated decision-making
We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects. The matching tool on our website only displays indicative counts of network capacity based on the options you select; it does not make any decision about you, and every inquiry is reviewed by a person.
13. Security
All traffic to this website is encrypted in transit. Access to inquiry data is limited to the people who need it to respond to you, protected by access controls and multi-factor authentication, and we use reputable providers with established security practices. If a personal data breach occurs, we will notify affected individuals and the relevant authorities where the law requires it. No method of transmission or storage is completely secure, but we take the protection of your data seriously.
14. Your rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you and receive a copy;
- correct inaccurate or incomplete data;
- delete your data ("right to be forgotten");
- restrict or object to our processing, including objecting to direct marketing at any time;
- receive your data in a portable format; and
- withdraw consent where processing is based on it, without affecting processing before withdrawal.
To exercise any of these rights, email hello@picksol.org. We do not charge for handling a request unless it is manifestly unfounded or excessive, we may ask you to verify your identity, and we respond within one month, extendable where a request is complex.
If you are in the EU or UK, you also have the right to complain to your data protection supervisory authority. We would appreciate the chance to address your concern first.
15. United States state privacy laws
If a US state privacy law applies to you, you may have similar rights to know, access, correct and delete personal data, which you can exercise through the contact details above. We do not sell personal information and do not share it for cross-context behavioral advertising, and we do not use or disclose sensitive personal information for purposes requiring a right to limit.
16. Business audience
Our website and services are intended for businesses and their representatives. They are not directed at children, and we do not knowingly collect personal data from anyone under 18.
17. Third-party websites
Our website and communications may contain links to third-party websites, including those of partner institutions. Those sites have their own privacy policies, and we are not responsible for their content or practices.
18. Changes to this policy
If we change this policy, we will publish the updated version on this page with a new date at the top. Significant changes will be highlighted on the website.
19. Contact
Axiom Labs LLC (trading as Picksol), 30 N Gould St Ste R, Sheridan, WY 82801, USA. Email: hello@picksol.org.